Live on Instagram. Built to watch every channel.
Cluetide AI is built to watch every channel where your customers talk — social platforms, marketplaces, and review sites. It starts with Instagram: it watches your comments, scores each one for buying intent, and drafts a reply grounded in your own product catalog — not a generic template. More channels are on the roadmap.
How it works
Four steps — each one feeds the next.
Authorize your professional Instagram account through Meta's own sign-in. Nothing is scraped — the connection runs through the platform's official API.
Every comment on your connected posts is picked up and logged.
Each comment is classified for intent and sentiment and scored for buying signal. When it matches a product in your catalog, a reply is drafted grounded in that product's real price and details.
Manual, review-then-send, or auto-send (Beta, product-grounded replies only). A qualifying comment also emails your team.
Channels
We label every channel honestly — live, or planned — rather than promise more than we've built. Availability for planned channels depends on each platform's own official API and approval, not just on us.
Live now
Comments on your own connected professional (business or creator) account.
Planned — social & video
Planned — online stores & marketplaces
Planned — messaging
Planned — reviews
Planned — public web & search
Catching brand mentions across the open web, forums, blogs, and search results — beyond your connected accounts.
Every integration uses each platform's official API and follows its terms. Availability depends on each platform's own approval.
Capabilities
Below, every panel that shows numbers or sample content we haven't built from your own data yet is clearly marked.
Notifications
A comment that clears your lead-score threshold emails your team right away — no need to sit refreshing the dashboard.
"Do you have this in a large?" — a comment on your product post.
"Just ordered, so excited!" — flagged as a high-value lead.
Notification delivered to your team inbox.
Illustrative example — not live account data.
Illustrative mockup — Analytics is planned, not built.
Analytics — Planned, Premium
Planned for Premium: turn your comment log into an audience picture — sentiment trends, volume, and (where a platform discloses it) aggregate audience detail. Not built yet.
Ad-targeting recommendations — Planned, Premium
Planned for Premium: turn what Cluetide AI already knows about which comments convert into a plain recommendation — which platform to advertise on, roughly what audience to target, and how to split a budget. Advisory, not a promise — every ad platform sets its own rules for what you can actually target. Not built yet.
Illustrative mockup — Ad-targeting is planned, not built.
Response & follow-through
Every comment that's scored gets a drafted reply when it matches something in your product catalog. What happens next depends on the mode you pick.
Intent, sentiment, buying stage, and urgency are read from the comment text.
When the comment matches a product in your catalog, a reply is drafted referencing that product's real price and details.
Manual: write your own. Review-then-send: approve or edit the draft. Auto-send: the draft posts on its own — Beta, product-grounded replies only.
Manual, reviewed, or automated — every reply sent on your behalf is recorded in your audit log.
"Do you ship the recovery kit internationally?"
Trailing-reply logging (tracking what the customer says back) is Planned, not shown here yet.
Pricing
All prices are per month, USD. Annual prices are shown as their monthly equivalent — billed as one annual invoice, not charged monthly.
Try it before you pay anything.
For a solo seller getting started.
Room to grow, with review-then-send.
Tunable scoring and auto-send.
Custom scale and support.
Free Trial is time/volume-boxed with no re-architecture between plans — upgrading or downgrading later doesn't require a new signup. Paying Starter and Professional subscribers can also activate a one-time, 7-day free trial of Premium's reply-automation features at any point after subscribing, with no billing change unless they choose to upgrade.
Free trial
Full comparison
A "Planned" badge means it isn't available on any plan yet, regardless of price.
| Capability | Free Trial | Starter | Professional | Premium | Enterprise |
|---|---|---|---|---|---|
| Connected channels Live | 2 | 5 | 15 | Unlimited | Unlimited |
| Monitored comments/mo Live | 500 | 5,000 | 25,000 | 150,000 | Custom |
| AI lead scoring & classification Live | Basic | Full | Full | Full + custom scoringCustom scoring: Planned | Full + custom scoringPlanned |
| Notifications Email: Live | Email only | Email +Push: Planned | Email Other channels: Planned | ||
| Analytics Planned | — | — | Planned | Planned | Planned |
| Ad-targeting recommendations Planned | — | Planned | Planned | Planned | Planned |
| AI marketing/sales content assistant Planned | Planned on every tier | ||||
| Automation rules Planned | 1 | 5 | 25 | Unlimited | Unlimited |
| Knowledge Base / RAG Planned | Planned on every tier | ||||
| Product Catalog Live | 1 (free-text) | 10 products | 100 products | Unlimited | Unlimited + bulk importBulk import: Planned |
| Configurable lead-score threshold Live | — | — | — | Yes | Yes |
| Reply mode: Manual Live | Yes | Yes | Yes | Yes | Yes |
| Reply mode: Review-then-send Live | — | — | Yes | Yes | Yes |
| Reply mode: Full auto-send Beta | — | — | — | Yes (product-grounded only) | Yes (product-grounded only) |
| CRM / email integrations Planned | — | 1 | 3 | Unlimited | Unlimited + custom |
| API / GraphQL access Planned | — | — | Read-only | Read/Write | Full + higher limits |
| White-label / multi-tenant Planned | — | — | — | — | Planned |
| Dedicated AI / infra Planned | — | — | — | — | Planned |
| FAQ + AI support assistant Live | Yes | Yes | Yes | Yes | Yes |
| Support | Community | Priority email/chat | Priority + onboarding | Dedicated CSM + SLA | |
Only Instagram is a live channel today (see Channels) — "Connected channels" limits describe how many an account can add once a channel is available, not how many are live now.
We only connect a channel once you've authorized it through that platform's own official sign-in. Nothing is accessed behind your back, or anyone else's.
We work within what each platform's terms actually allow — we don't claim access a platform hasn't granted.
Every reply can require your approval, and every automated reply is logged.
Early access
We're onboarding a limited number of businesses by request. Leave your email and we'll reach out as spots open up.